Compaq Authorizes Xerox For Warranty Service.

HOUSTON--(BUSINESS WIRE)--May 31, 1995--As part of its ongoing effort to provide customers with superior service and support, Compaq Computer Corporation (NYSE:CPQ) today announced that the Xerox Corporation has been authorized to perform warranty service on the full line of Compaq products in the United States.

Xerox United States Customer Operations, through its Multivendor and Network Services Organization, is now a fully accredited Compaq Third Party Maintainer and will also serve as a provider of on-site warranty service as dispatched by Compaq.

Compaq continues to back its products with the best value and broadest range of service and support programs for business and consumer customers, including a three-year limited warranty, on-site support, 24-hour-a-day technical telephone support, technical support via the leading on-line information services and several other fee-based support programs.

"Xerox is a world class service organization that will enable Compaq to continue providing the highest levels of support to the growing number of customers who purchase our products," said Gus Kolias, vice president, Service and Support, Compaq.

"Compaq will rely on Xerox to uphold its reputation for responsive service and support for its customers," said Jeff Burke, vice president, Multivendor and Network Services, U.S. Customer Operations, Xerox. "Gaining the confidence of the industry leader clearly reaffirms our position as a premier provider of quality service in multivendor environments."

Xerox has one of the largest service organizations, with more than 11,000 service engineers in the U.S. and 25,000 worldwide. Xerox brings expanded geographic coverage through its support from over 200 designated Xerox locations in the U.S.

Xerox Multivendor and Network Services provides a complete range of customer support offerings, including network integration and consulting, and single point-of-contact service for diverse hardware and software systems from a range of suppliers. The Document Company, Xerox is recognized by the industry as the world leader in the Document Services Market.

Compaq Computer Corporation is the world's largest supplier of personal computers, offering desktop PCs, portable PCs and servers. Founded in 1982, the company reported 1994 worldwide sales of $10.9 billion. Compaq products are sold and supported in more than 100 countries through a network of more than 38,000 Compaq marketing partners. Compaq also sells directly to customers through Compaq Direct Plus at 1-800-888-5858. Compaq provides 24-hour customer support and can be reached through the Compaq forums on America Online, CompuServe, Internet (http://www.compaq.com), and Prodigy, or by calling 1-800-345-1518.

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CONTACT: Mike Berman

Compaq Computer Corporation

713/374-0484

or

Martha Papalia

Miller Communications

617/536-4986

or

Jeff Simek

Xerox Corporation

716/423-5230

or

Peter Armstrong

Xerox Corporation

716/423-4305

or

Mark Stanton

Hutchins Y&R

716/325-0294